Contact
Contact us
PassDrive is a small operation, so the form below reaches the person who writes the app rather than a queue.
It reaches the person who writes the app — there is no help desk in between
Most messages are answered within two working days
Used to answer you and nothing else. No mailing list, ever
Talk to us
If something needs sorting
From a question that looks wrong to a feature you would like to see, tell us what is getting in the way.
Something in a question looks wrong
Tell us which one and what you expected. Corrections go into the next update, and it is the most useful mail we get.
A purchase or a restore
Apple and Google handle payments and refunds. Tell us if something went wrong and we will help sort out the app side.
Your data
Access, correction or deletion. The app keeps nothing about you on a server, and a message you send us is kept for twelve months at most — so these are quick.
Something is missing
A topic, category or feature you want to see? Tell us what would make the app more useful and we will take it into account.
One thing we cannot do
Book, move or cancel your test. PassDrive is study material and is not connected to the official service — that is all done at theorytest.ie.
Write to us
How can we help?
Send us a message with your question or feedback, and we’ll get back to you.
Before you write
This might already be the answer
Four things people ask us most weeks. If yours is here you have your answer now rather than on Thursday.
I paid on my old phone. How do I get it back?
Install PassDrive, open Profile and tap "Restore purchases". The unlock belongs to your App Store or Google Play account rather than to the app, so it comes back as long as you are signed in to the same one.
My progress did not move to my new phone.
It does not, by design: progress is kept on the phone rather than on a server, which is the trade for having no account and nothing of yours to lose. The purchase does move.
I think an answer is wrong.
Please do write in — say which question and what you expected. It is the most useful mail we get, and corrections go into the next update rather than a backlog.
When is my category coming?
Car and motorcycle are live. Truck, bus and the CPC papers are being written; the "notify me" box on those pages is the fastest way to hear when one lands.
Small print
Written down already
The questions about data, money and what PassDrive promises have pages of their own.